Information we collect and how we use it:
Roux Maison uses information for the following general purposes: to customize the content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.
We will use return email addresses only for purposes of answering emails that we receive. We will not use these email addresses for other purposes or share them with third parties unnecessarily. When you register to receive updates and information on our website, we will not use this information unless a registration form is filled out on your behalf.
We may occasionally depend upon third party companies and individuals to perform certain functions on our behalf, such as data analysis, webhosting, customer support, and fulfillment of your orders. We may share personally identifiable information with such third parties as appropriate for them to properly execute their functions, but they may not use such information for any other purpose.
We will never use or share information that you provide to us that can personally identify you in ways that we do not describe herein without first providing you an opportunity to opt out or otherwise decline such use of your information. However, Roux Maison reserves the right to disclose any information, including that which may be personally identifying, in order to comply with any applicable law, regulation, legal process or governmental request as well as to protect Roux Maison's rights or property, or for any purposes related to credit fraud protection or for risk reduction purposes, or during emergencies when safety may be compromised.
Our Commitment to Data Security and Shopping Security
In order to prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and procedural safeguards to protect and secure the information we collect online.
We use the Secure Sockets Layer (SSL) which is an advanced security protocol protecting your credit card information and ensuring safe and secure online ordering. SSL Internet connections are encrypted and protect all credit card ordering information, including your name, address and credit card number, so none of it can be read in transit. We use multiple safeguards, including secure technology, privacy protection controls, and restrictions on employee access to protect your personal information.
Our Commitment to Children's Privacy
We do not knowingly collect personal information from children under the age of 13, nor do we design our website to attract children under 13, as our website is only intended for adults. Should we ever unknowingly collect such information, we will promptly delete it from our files upon notice from a parent or guardian and comply with the Children's Online Privacy Protection Act ("COPPA") as well as any other applicable laws. Any concerned parent or guardian should contact us at firstname.lastname@example.org if they believe that a child has provided us with such personally identifiable information and they would like it to be deleted from our files so it will no longer be in retrievable form.
Safe Shopping Guarantee
We guarantee that every online transaction you make will be "100% safe". This means you pay nothing if unauthorized charges are made to your card as a result of shopping at our online store. According to the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made while using the secure server. In addition, you must report this discrepancy to both your bank and to us within 30 days of the occurrence of the fraudulent charges and provide us with written proof of the fraudulent transaction as well as your bank's denial of coverage. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Notification of Changes
How To Contact Us
Please send any questions, comments or suggestions to email@example.com and we will promptly respond to all inquiries. We value your business and your satisfaction is always our first priority.